RightLogix is a major service provider in BFSI space. RightLogix with its experienced team provides powerful insight into the BFSI segment and delivers cost-effective solutions for various processes.

Solutions for the Banking and Financial Services industry

A. Retail Banking Operations
New Account Opening
• Customer Application Forms (CAF) for Banks, Mutual Funds, Micro finance
• Records management
• Forms processing & digitization
• Loan processing
• NPA documents digitization
Account Activation
• Mailing list database creation & management
• Indexing
• Customized welcome letters
• Mailing welcome kits
Account Maintenance
• Cheque processing/ Clearing operations
• Change management
• Change of name/signature/mode of operation etc.
• Customer/Employee records management
• Document processing
KYC verification
• KYC forms processing, digitization & verification
Financial Inclusion Services
• Business Correspondent Services
• Backend data support services
• Reconciliation services
Email response management
• Customer email response management
Call Centre operations
• Voice based and non-voice based Multi-lingual customer support

B. Credit/ Debit Cards management
• Processing of Customer applications
• Digitization of Card Applications
• PIN mailing
• Bills mailing
• Handling Returns
• Credit reconciliation
• Billing dispute/Charge backs
• Assisting PCIDSS Compliance efforts
• Fraud management
• Voice based and non-voice based Help Desk operations
Solutions for the Insurance Industry

We provide solutions for the following segments:
• Life insurance
• Health insurance
• Auto insurance
• Property insurance
• Travel insurance
• Retirement products
• Investment products